PELOPOR MUTU

Materi  untuk pelopor mutu membahas konsep mutu menurut  ahli:

  1. Deming
  2. Juran
  3. Crosby
Buku sumber yang dipergunakan adalah:
  1. Knowles, G. (2011). Quality management. Bookboon.
  2. Goetsch, D. L., & Davis, S. (2014). Quality management: Introduction to total quality management for production, processing, and services. Prentice Hall.
  3. Foster, S. T., (2017). Managing quality: Integrating the supply chain, New Jersey: Pearson Prentice Hall.
  4. Pyzdek, T., & Keller, P. (2013). The handbook for quality management. McGraw-Hill,.
  5. Jones, E. (2014). Quality management for organizations using lean six sigma techniques. CRC press.
  6. Hoyle, D. (2007). Quality management essentials. Routledge.
Silahkan gunakan buku sumber tersebut di gunakan sebagai referensi !

Click 06 David Hoyle (2007) Quality Management Essentials.pdf link to view the file.