ASSIGNMENT Transport for Tourist Attraction Development
1. Terminal II E, Soekarno-Hatta Airport was on fire on Sunday, June 5th 2015. The fire was at 5 o'clock in the morning from a JW VIP Lounge. It was assumed because of short of electricity. This fire impacted to delays 80 flights at the terminal. Some said that lack of crisis management of Soekarno-Hatta airport caused the delay of flights. In this case, the passengers did not know what to do, waiting for long delay or reschedule their flight on the other day.
Please answer the following questions:
a. What do you think about this accident?
b. Why is it lack of management crisis?
c. How does the airport authority handle the delayed flight?
d. What are the impacts to airlines?